Shipping policy

standard shipping costs days of shipping
3,95 € for orders below €50.00 2 to 7 business days
Free of charge for orders from 50.00 € 2 to 7 business days

Do you offer free shipping?

Yes. For orders from 50.00 € with standard shipping we deliver free of charge.

When can I expect my order?

Orders are delivered within 2 to 7 business days (exceptions apply and delivery time is not guaranteed).


Can I track my order?

Once your order has shipped you will receive a shipping confirmation email with your tracking number.

To track your order, clickhere


The delivery takes longer than stated.

You can be sure that your shipment is on its way to you. In some cases, however, we recommend that you check with your postal service provider if you have not yet received the shipment.

You can also email us atContactsend if you have problems with the delivery.


When will my order be shipped?

Orders are shipped on regular business days, excluding holidays. Orders placed on Saturday or Sunday will be shipped the following Monday.


My goods arrived damaged.

Please contact us immediately via email atContactor read oursRefund Policy.


How can I cancel my order?

Please see ourReimbursement guidelines.

Duties, Fees and Taxes

All orders that you place on our website ( are shipped within the EU. Therefore, no import duties apply to your order if your delivery address is within the European Union.

For orders outside the European Union, will not be responsible for any duties and taxes levied on the order. Any charges collected during or after shipment are the responsibility of the customer (duties, taxes, etc.).


Notice:Due to COVID-19 restrictions and regulations, delivery may take a little longer than expected. In these uncertain times, there may be unexpected delays that are beyond our control. We do our best to deliver orders as quickly as possible. We apologize if this affects your order.